The Competella Attendant Console is designed and developed based on input from a large number of receptionists who has hands-on experience with the features required by a switchboard to be able to support the company in delivering precise service for callers to the company's main number.
The Competella Attendant Console supports the receptionists with a full overview of the current call, calls waiting, logged-on receptionist status, the organization including Microsoft Teams, Skype for Business and Cisco line-state presence. This support and function is also loosely called the Competella Receptionist Console, as it provides the best functions for the receptionists that allows a better support in the company.
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